Information systems bodies are key drivers that enable the organization to move forward and achieve its goals, requiring budgets for technology investment and leverage. Every few years, the information systems department must undergo a process of evaluating and improving organizational efficiency in terms of resources, contracts, workflows, cost structure, organizational structure, systems, architecture, and infrastructure.
A multi-dimensional assessment of IT operations:
Organizational Structure: Effective IT organizational structure, human resource costs, Shadow IT, and flexible resource model.
Systems and Infrastructure: Application architecture, digital and data, cost structure analysis, infrastructure architecture, evaluation of system and infrastructure usage, analysis of system and infrastructure redundancy, and assessment of financing and delivery models (including cloud migration).
Work Processes: Communication channels between IT and Business, development and version management processes, service processes (ITSM), support processes, innovation management, and quality processes.
The assessment is benchmarked against top-tier standards from Israel and worldwide, tailored to the organization’s specific needs.
Recommendations and a roadmap are provided for implementing necessary adjustments and changes across all dimensions to achieve operational excellence.
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